Refurbished computers, laptops and tablets A grading
How refurbished devices grading works
A device that has been graded as A1 is in Excellent condition: It looks like new, the body may have very light micro-scratches, invisible at a distance of 8 inches (a bit longer than a standard-sized pencil) or more. For items with screens, the screen will have no scratches.
The technical condition of a Grade A1 device is excellent. Durability scores are high, and chances of encountering technical issues are very low.
A device that has been graded as A2 is in Good condition and will present light signs of wear: the body may have light micro-scratches, invisible at a distance of 20 inches (about an arm's length) or more. For items with screens, the screen will have no scratches.
The technical condition of a Grade A2 device is Very Good. Durability scores are above average, and chances of encountering technical issues are low.
A device that has been graded as A3 will present signs of wear: The body may have a few visible scratches and dents that don't affect performance. For devices with screens, they may have light scratches that are slightly visible when the device is on.
The technical condition of a Grade A3 device is good. Durability scores are average and still correspond with the quality levels required by our quality charter.